Does Ecobee offer free returns? What's their exchange policy?

What is Ecobee's return policy? Can you return merchandise both in store and in person? Can you return clearance items to Ecobee? Do I need a receipt to make a return to Ecobee? Does Ecobee offer store credit if I do not have a receipt? Can you return used merchandise to Ecobee?
Returns & exchanges policies rating: 5.0 - 1 ratings

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Yes, Ecobee does offer free returns & exchanges.
Knoji Staff
138
Posted Nov 2, 2018

Yes, Ecobee does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit their returns policy page here.

Learn more at ecobee.com.

As of Thursday, Amazon.com is also offering 20% off Ecobee items on their website.

Update: we've found 9 more home automation stores that currently offer free returns & exchanges and 762 electronics stores that are offering free returns & exchanges . You can also view all 6,494 stores that offer free returns & exchanges across all categories.

This user rated Ecobee's returns & exchanges policies: 5.0
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Rated 3.9 - 21 reviews

About Ecobee

Ecobee is a major home automation company operating the e-commerce site ecobee.com. Ecobee sells its products and services in the home automation vertical, offering discounts and promo codes to its customers infrequently. Ecobee has good ratings among shoppers on Knoji, with 21 ratings and an average rating of 3.9 stars. Ecobee scores well compared to other brands in the home automation industry, providing 6 e-commerce features to better serve its customers.

Ecobee's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Ecobee offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Maybe
It appears that Ecobee may not offer free shipping currently. Read full answer >>
International Shipping:
Yes
Ecobee offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that Ecobee may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Maybe
It appears that Ecobee may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that Ecobee may not accept Apple Pay currently. Read full answer >>
Discount Policies
Promo Codes:
No
It appears that Ecobee may not offer promo codes currently. Read full answer >>
Sales:
Maybe
It appears that Ecobee may not offer sales currently. Read full answer >>
Black Friday Ad:
Maybe
It appears that Ecobee may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that Ecobee may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that Ecobee may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Maybe
It appears that Ecobee may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that Ecobee may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Ecobee may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that Ecobee may not offer birthday discounts currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
Ecobee offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Yes
Ecobee offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Gift Cards:
Maybe
It appears that Ecobee may not offer gift cards currently. Read full answer >>
Customer Reviews:
Maybe
It appears that Ecobee may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Ecobee may not offer social media pages currently. Read full answer >>
Financing Options
Afterpay Financing:
Maybe
It appears that Ecobee may not accept Afterpay financing currently. Read full answer >>
Website Features
Mobile Apps:
Maybe
It appears that Ecobee may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
No
It appears that Ecobee may not offer affiliate programs currently. Read full answer >>
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